We want gambling to remain an affordable entertainment choice. Only gamble if you are 18 or over, and use money you can afford to lose. If play causes financial pressure, distress or conflict with people close to you, take a break and ask for support.
Our Spending and Break Tools
Our responsible gambling tools include limits, cooling-off and self-exclusion. Limits help you put boundaries around spending; cooling-off supports a break from gambling; self-exclusion is available when you want to stop. Ask our team about the appropriate option and the conditions that apply to it.
Choose a budget before you begin and keep ordinary living costs separate from gambling money. A promotion, tournament or personalised offer should not determine what you can afford. Stop if you find yourself using gambling to recover previous losses or avoiding conversations about your spending.
Blocking Software and Support Services
Gamban provides gambling-blocking software for devices. It can be considered alongside account tools when you want additional help reducing access to gambling. Consult its own information about device coverage and use rather than treating software as a substitute for personal support.
GamCare can provide support through 0808 8020 133. GambleAware offers information about gambling harm and help options, while Gordon Moody and Gamblers Anonymous provide further sources of assistance. Contact the service relevant to your situation and ask about its available support.
When Someone Close to You Is Concerned
Take concerns from a friend or family member seriously, even if you feel your spending is manageable. Talking openly can help you recognise changes in your behaviour. You can seek independent help without waiting for a large loss or an account problem.
If you want to discuss limits, cooling-off or self-exclusion with us, contact support. Explain that your enquiry concerns responsible gambling so you can ask about the tools relevant to your account.